What are my payment options?
You have a few payment options, depending on your preference and timeline. Homeowners paying with cash can have their heat pump installed the fastest. We also offer financing through Good Leap, which will take 1-2 days and have an interest rate from 7-12% APR. The Mass Save® program provides a 0% interest HEAT Loan, however it typically adds 2-3 weeks to the project timeline.
Who is doing the installation?
One of Tetra's fully vetted, top-quality installers will handle the job. We only work with the best local pros.
How long does the installation process take?
Depending on the system you choose and the size of your home, the installation can be anywhere from 1 to 3 days.
When will you install my system?
We can install your system as soon as a couple days after you put down your deposit.
How can you give me a guaranteed price without seeing my home?
In a word, magic. But seriously. We’ve pulled together hundreds of characteristics on each home from public sources, like building assessor records and compared those to thousands of heating and cooling installs. Add a dash of secret sauce and, voilà! You get an instant, guaranteed price. Why go through the effort? To save you $$$. No in-person visit means a lower cost and we pass those savings onto you. Just one of the ways we save you money and time.
How does financing work? What are my financing options?
If you are self-financing your project, you can pay for your installation with credit card, check, or ACH. If you are considering financing, we will apply handle the application on your behalf through your state program or through Goodleap which offer 1-day funding.
What if you missed something? Will I be charged extra if something unexpected happens on installation day?
No. Our pricing is firm. We’ll confirm the cost of your project after your walkthrough and there will be no changes in price after that point—no matter what happens on installation day.
You haven’t been to my house. How do you know what I need?
We can make specific recommendations based on the information you provided and our experience installing hundreds of systems. Plus, the pre-installation walkthrough gives us an opportunity to confirm the recommendation.
How much does it cost to run the system on a monthly basis?
Monthly costs vary based on usage, the number of people in your household, and other factors. However, homeowners who install energy-efficient appliances report energy cost savings of 25% or higher.
How can I apply for rebates?
If you work with Tetra to install your new heat pump, we will prep all paperwork and apply for the rebates on your behalf.