We can install your system as soon as 7 days after you put down your deposit.

General
In a word, magic.
But seriously. We’ve pulled together hundreds of characteristics on each home from public sources, like building assessor records and compared those to thousands of heating and cooling installs. Add a dash of secret sauce and, voilà! You get an instant, guaranteed price.
Why go through the effort? To save you $$$. No in-person visit means a lower cost and we pass those savings onto you. Just one of the ways we save you money and time.
One of Tetra's fully vetted, top-quality installers will handle the job. We only work with the best local pros.
If you are self-financing your project, you can pay for your installation with cash or credit. If you are considering outside financing, the easiest option is to apply through Upgrade. They offer 1-day funding, up to $50,000.
No. Our pricing is firm. We’ll confirm the cost of your project after your walkthrough and there will be no changes in price after that point—no matter what happens on installation day.
We can make specific recommendations based on the information you provided and our experience installing hundreds of systems. Plus, the pre-installation walkthrough gives us an opportunity to confirm the recommendation.
Monthly costs vary based on usage, the number of people in your household, and other factors. However, homeowners who install energy-efficient appliances report energy cost savings of 25% or higher.
We will submit your warranty and it kicks in as soon as your system is installed. Please note, your warranty is through the manufacturer of your system, not through Tetra. Coverage varies depending on the manufacturer, so you’ll need to check your specific warranty to see what’s covered. You don’t have to pay for anything that’s covered under your warranty.
Many warranties require things like online registration or proof of annual maintenance, so it’s smart to check the details of your warranty right away. If you ever have issues with your system or questions about your warranty, please give us a call at (413) 930-4281.
Ductless Mini Splits
In step 3 of the online reservation process you’ll see the "Included in Your Price" section. At the bottom of this section there’s a link that says “what it looks like installed.” Click this link to view interior and exterior photos of your new system.
In step 3 of the online reservation process you’ll see the "Included in Your Price" section. At the bottom of this section there’s a link that says “what it looks like installed.” Click this link to view the dimensions of your new system.
Heat Pump
The indoor air handler will replace your existing furnace or A/C air handler. The outdoor heat pump condenser will look like a central A/C condenser. The new system will tie into the existing ductwork.
Central Heat Pumps are highly efficient electric heating and air conditioning systems. Simply put, the heat pump absorbs warm air and moves it from one place to another. In the summertime, it pulls warmth and moisture from inside your home and sends it outside using the refrigeration process. In the winter time, this process can be reversed by extracting warmth and moisture from outdoor temperatures down into the teens and pulling it into the home to provide heat!
We perform load calculations for the systems we install and size our equipment to meet the design conditions (consistent coldest temperature in your precise geographic location) to ensure you'll have heat even on cold days. We also install a back-up heat strip to meet the heating need if there is a cold weather event or when the system enters the defrost cycle.
It is very difficult to calculate operating costs because there are so many variables–the insulation value of your home, number and type of windows, natural drafts, condition and size of the existing ductwork, electricity rates in your area, etc. However, case studies in New England and the Great Lakes regions show that heat pump annual operating costs are less than fossil-fueled furnaces and traditional air conditioning systems. Case studies also show that customers start saving in the first year. You can also visit Mass Save's Heating Comparison Calculator for an annual cost comparison.
The electrical usage (amperage) for a heat pump condenser and heat strip depends on the size of the unit you need. Before we install the equipment, we’ll confirm that your panel has the capacity to support the new system. If you need an electrical upgrade, we can bundle this into our project or you can work with your own electrician to prepare your panel.
Water Heater
We carry four types of water heaters:
1. Electric hybrid (heat pump heater)
2. Natural gas/propane on-demand water heaters (tankless)
3. Storage tank water heaters
4. Indirect water heaters (running off of a forced hot water boiler).
According to the Department of Energy, on-demand water heaters save homeowners an average of 24-34% on their monthly energy costs. If you’re considering a hybrid electric water heater, you can take a look at your estimated operating costs using AO Smith’s online calculator.
Hybrid and on-demand water heaters are more expensive primarily because they have a much longer lifespan than storage tank heaters. They typically last 15 years or up to 20 years with annual maintenance. In contrast, conventional storage tank heaters last anywhere from 10-12 years. Hybrid and on-demand heaters are also safer to operate. Hybrid water heaters don’t combust so you never run the risk of carbon monoxide or exhaust gas spilling into your home. On-demand water heaters are direct-vented and sealed so they also prevent the risk of carbon monoxide or exhaust spillage. Hybrid and on-demand heaters are also more efficient than storage tank heaters. While the upfront cost may be high, you’ll see a big improvement on your monthly energy bill.
Storage and indirect tanks typically have a 10-year warranty. The AO Smith Hybrid water heater has a 10-year warranty. On-demand water heater warranties differ by brand and range from 12 to 15 years.