Choosing the right heat pump replacement.

Whether your heat pump is beyond repair or you’re looking to upgrade, we’ll make sure your home’s warm and your budget’s comfortable

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Person in Massachusetts home after AC replacement service by Tetra

Tetra offers 2 different types of heat pumps, both of which are fueled by electricity.

Central Heat Pump

A heat pump uses refrigeration technology and electricity to provide both heating and cooling for your home. In heating mode, the heat pump extracts heat from the air outside your home, and in cooling mode, it does the opposite—it transfers heat out of your home and returns cool air inside. Heat pumps can be ducted, like central ac, or ductless like a mini-split. Heat pumps offer the highest efficiency rates (as high as 300%) of any heating/cooling appliance.

Ductless Mini Split

A ductless mini split is a smart way to cool a room without having to install ductwork, or install and remove window units each year. Ductless mini splits also have an indoor and outdoor component, but the indoor component goes directly in the room you want to cool. Ductless mini splits are best for heating/cooling smaller spaces or single rooms. However, you can install up to 8 indoor units per compressor for zoned heating and cooling.

What will my new heat pump cost?

Heat pump costs and heat pump installation costs vary depending on the model, efficiency rating, and other factors. Tetra’s experts are ready to talk you through our heat pump for sale and help you choose the best heat pump for your home.

Here's what our heat pumps look like once they're installed

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Mini split installer in Brockton

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Benefits of a new system

More space

Mini splits heat and cool your home, eliminating the need for separate furnace, boiler, and AC systems.

Custom heating and cooling

Older air conditioners can be noisy, especially when their fans start to wear and tear. New ac technology is quieter than ever—comparable to the sound of your refrigerator.

Consistent comfort

As your air conditioner ages, you'll start to notice temperature fluctuations or increased humidity. A newer system cools your home evenly so it's always comfortable.

“I had a ductless mini split installed.  Very professional, responsive, excellent quality, and exceptional price.  Half the costs of all other bids I got for the job.”
Jack O.
Springfield, MA
“I had a ductless mini split installed.  Very professional, responsive, excellent quality, and exceptional price.  Half the costs of all other bids I got for the job.”
Jack O.
Springfield, MA

Everything is included.

We won’t surprise you with hidden fees. Your proposal includes your new system, parts, materials, labor, electrical, safe disposal of the old system, permits, taxes, and fees.

Signs it’s time to upgrade

Your heat pump is more than 10 years old

Older heat pumps are more likely to have issues and they cost more to run. Plus, technology has improved dramatically in the past 10 years.

You see an increase in your energy bill

When your heat pump isn’t working efficiently, it uses more energy than normal, and costs more to run.

Your heat pump is louder than before

Strange noises usually mean you need a repair or they’re a sign of a failing system. If your heat pump is on the older side, consider a replacement rather than another fix.

Your home is hotter than it before

This is another sign that your heat pump isn’t working efficiently. If your heat pump isn’t doing its job, it’s time for a replacement.

Save thousands when you upgrade

High-efficiency appliances can make your home more comfortable and significantly reduce your energy bills. If you're upgrading to a high-efficiency appliance, incentive programs, like Mass Save, offer rebates to make the cost more manageable.

Tetra gets you available rebates before installation day for a huge upfront discount. No paperwork, no waiting, no fuss.

Here’s a breakdown of the rebates available to you through Mass Save®

Product

Amount

Central Heat Pump

$1,250 per ton*

Central Air Conditioning

$50 per ton*

Mini-Split Heat Pump

Up to $1,250 per ton*

Smart & Programmable Thermostats

Up to $100 or price-discount and no-cost installation*

Always the lowest price

We guarantee you won't find a lower price for your heat pump replacement. We skip sales fees and commission, and pass the savings onto you. If you find a lower quote, we'll beat it by $300.

Efficiency equals savings

Upgrading to a more efficient heat pump can have a big impact on your monthly energy bill. Homeowners who replace their heat pumps with energy-efficient models report energy cost savings of 25% or higher.

Save money & the planet

Making small changes to your home heating can have a big impact on climate change. When you replace your older heat pump with a newer, energy-efficient model, it's almost as effective as giving away your car!

Frequently asked questions

When will you install my system?

We can install your system as soon as 7 days after you put down your deposit.

Who is doing the installation?

One of Tetra's fully vetted, top-quality installers will handle the job. We only work with the best local pros.

Will I be charged extra if something unexpected happens on installation day?

No. Our pricing is firm. We’ll confirm the cost of your project after your walkthrough and there will be no changes in price after that point—no matter what happens on installation day.

How does the warranty work? If there are any issues, who do I call? Does Tetra fix it? What’s covered?

Your warranty kicks in as soon as your system is installed. Please note, your warranty is through the manufacturer of your system, not through Tetra. Coverage varies depending on the manufacturer, so you’ll need to check your specific warranty to see what’s covered. You don’t have to pay for anything that’s covered under your warranty.

Many warranties require things like online registration or proof of annual maintenance, so it’s smart to check the details of your warranty right away. If you ever have issues with your system or questions about your warranty, please give us a call at (413) 930-4281.

You haven’t been to my house. How do you know what I need?

We can make specific recommendations based on the information you provided and our experience installing hundreds of systems. Plus, the pre-installation walkthrough gives us an opportunity to confirm the recommendation.

How much does it cost to run the system on a monthly basis?

Monthly costs vary based on usage, the number of people in your household, and other factors. However, homeowners who install energy-efficient appliances report energy cost savings of 25% or higher.